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  • Why should we use your natural, handmade soap as opposed to a store bought soap bar?"
    If we knew what was in the bars of soap in our local stores, we would not hesitate to leave them on the shelf. First of all, most of the bars in our local stores are not "true" soap. The FDA considers "true soap" as that which is made with an akalai and a fat. Manufacturers of store bought bars remove the most important element of the soap, which is the moisturizing glycerin. They replace the glycerin with chemical additives, detergents, synthetic fragrances and other irritating chemical ingredients. Our soap is made with natural ingredients such as olive oil, coconut oil, castor oil, shea butter, cocoa butter, plant based essential oils, clays and other natural ingredients. Your skin will love the way it feels after using a bar of our soap. Nothing but pure, clean goodness. We do not use synthetic fragrance, synthetic colorants or chemical additives in our soap.
  • Do you buy your soap from a wholesaler and resell it to your customers?
    No, we do not buy our soap from wholesalers. We make every single bar of soap that we deliver to our customers. While it is true that many soap companies purchase thier soap from a wholesale company, then resell it to their customers, we take pride in the fact that we make every bar and intentionally craft our soap recipes for the benefit of your skin. We love making soap!
  • What are essential oils?
    Essential oils are liquid extracts of various potentially beneficial plants. Manufacturing processes can extract the useful compounds from these plants. Essential oils often have a much stronger smell than the plants they come from and contain higher levels of active ingredients. This has to do with the amount of plant matter required to make essential oil. There are different ways that manufacturers extract the essential oils, including: Steam or water distillation. This process passes water or hot steam through the plants, pulling the essential compounds away from the plant matter. Cold pressing. This process works by mechanically pressing or squeezing plant matter to cause it to release essential juices or oils. A simple example of this would be smelling the fresh scent of lemon after squeezing or zesting a lemon peel.
  • How long do your soap bars last?
    The amount of time our soaps last vary based on each person's use and care of the soap. Some individuals take long showers, while others get in and out with one wash. The best way to ensure your soap lasts is to keep it dry in between uses by keeping it out of the direct stream of water. You should also use a draining soap dish that doesn't collect water after using your soap, but rather drains the water. On average, one bar will last approximately 3-4 weeks.
  • Do you use sodium hydroxide (food grade) in your soap?
    Yes, we do use sodium hydroxide in our soaps. In order to make real soap, you have to use sodium hydroxide. The chemical reaction of making soap called saponification, is completely finished when the sodium hydroxide and oil molecules have combined and chemically changed into soap and glycerin. When soap is made the correct way, the sodium hydroxide is used up in the saponification process to turn oil into soap. Consequently, there is no sodium hydroxide left in the completely saponified bars of soap. All real soap is made with sodium hydroxide and if it is not used, then it is not real soap, but rather a bar made with detergent, chemicals, synthetic color and fragrance.
  • What if I have allergies?
    If you have allergies, please refer to our Store & Privacy Policy.
  • After I place my order, how soon will my products ship?"
    We ship orders within 3-5 business days after your order is placed. We refer to business days as Monday through Friday. We do not ship orders on weekends (Saturday & Sunday). After we ship your order and receive the tracking number, your package is then in the hands of the USPS. There are times when the delivery process at the USPS is slowed due to high volumes of mail/packages, the impact of the COVID-19 pandemic and holidays. Please keep this in mind when placing your order. Earth & Ash Soap LLC cannot guarantee a specific day and time as to when you will receive your package. Once we have handed the package over to USPS, they become responsible for your package. If packages are lost or delayed, calls should be made to your local post office to get further information regarding your package.
  • Why is natural soap more expensive than store bought bars?
    Ingredients make a big difference. Manufacturers of store bought bars use filler ingredients and chemical additives that are low in cost. Synthetic fragrances, colorants and fillers are less expensive to purchase than their natural, organic and plant-based counterparts. For instance, 100% pure essential oils will cost more than synthetic fragrances that are made in a laboratory. Using natural ingredients that provide benefits for the skin will cost more than chemically produced ingredients in mass produced bars. The bottom line is that natural soap is full of nourishing, natural, clean ingredients that are beneficial for the skin and that will not strip the skin of its natural oils. Most store bought soap bars are detergent based and created with cheap, chemically based ingredients. The choice is clear!
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